Prompt Eden Logo
Features January 12, 2025

How to Track AI Brand Mentions Across 22+ LLMs

Learn how to monitor what ChatGPT, Claude, Perplexity, Gemini, and other AI models say about your brand.

By Prompt Eden Team

Tracking brand mentions in AI is fundamentally different from traditional media monitoring. Here’s how to do it effectively across the growing landscape of AI platforms.

The Challenge of AI Monitoring

Unlike social media or news monitoring where content is published and indexed, AI responses are generated dynamically. Every user interaction creates unique content based on:

  • The specific prompt
  • The AI model version
  • Real-time data access
  • The user’s conversation context

This makes monitoring complex—but not impossible.

AI Platforms to Monitor

The AI landscape has expanded rapidly. Key platforms include:

Conversational AI

  • ChatGPT (OpenAI)
  • Claude (Anthropic)
  • Gemini (Google)
  • Grok (xAI)

AI Search

  • Perplexity
  • SearchGPT
  • Bing Copilot
  • Google AI Overviews

Specialized AI

  • Industry-specific assistants
  • Vertical AI tools
  • Enterprise AI platforms

Each platform has different strengths, data sources, and user bases. Monitoring only ChatGPT misses significant visibility.

Manual Monitoring Approaches

Before tools, understand the manual process:

Direct Querying

Ask each AI platform questions relevant to your brand:

  • “What are the best [category] tools?”
  • “Compare [your brand] vs [competitor]”
  • “What do you know about [brand name]?”
  • “Recommend a [your category] for [use case]“

Systematic Testing

Create a query matrix:

  1. List 10-20 relevant prompts
  2. Test across each AI platform
  3. Document responses
  4. Repeat regularly

Competitive Benchmarking

Run the same queries for competitors to compare:

  • Who gets mentioned more frequently?
  • In what contexts does each brand appear?
  • How accurate is the information?

Automated Monitoring with Prompt Eden

Manual monitoring doesn’t scale. Prompt Eden automates this process across 22+ LLM providers:

How It Works

  1. Define Prompts - Set up the queries that matter to your brand
  2. Monitor Continuously - We query AI platforms on your behalf
  3. Track Mentions - See when and how your brand appears
  4. Alert Changes - Get notified when visibility shifts

Key Capabilities

Multi-Platform Coverage

  • ChatGPT, Claude, Perplexity, Gemini, Grok, and 17+ more
  • Single dashboard for all platforms

Brand Detection

  • Automatic extraction of brand mentions
  • Sentiment analysis
  • Competitor tracking

Trend Analysis

  • Visibility changes over time
  • Comparative benchmarking
  • Historical data

What to Track

Mention Frequency

How often does AI mention your brand in relevant contexts? Track:

  • Absolute mention count
  • Share of voice vs competitors
  • Mention trends over time

Context Quality

Not all mentions are equal. Evaluate:

  • Is the information accurate?
  • Is the sentiment positive?
  • Are you mentioned as a recommendation or just acknowledged?

Citation Sources

When AI mentions you, what sources does it cite? This reveals:

  • Which content drives AI awareness
  • Gaps in your citation strategy
  • Opportunities to create citable content

Competitive Position

Track competitor mentions alongside yours:

  • Who gets mentioned most often?
  • In what contexts do you win vs lose?
  • What positioning do competitors have?

Building a Monitoring Routine

Weekly

  • Review mention trends
  • Check for accuracy issues
  • Note competitive changes

Monthly

  • Deep-dive into citation sources
  • Analyze visibility score changes
  • Adjust prompt tracking queries

Quarterly

  • Strategic review of AI visibility
  • Content gap analysis
  • Competitive positioning assessment

Taking Action on Insights

Monitoring is only valuable if you act on findings:

Low Visibility?

  • Increase content production
  • Build third-party presence
  • Improve technical accessibility

Inaccurate Information?

  • Update your official sources
  • Create definitive FAQ content
  • Address misconceptions directly

Competitors Winning?

  • Analyze their citation sources
  • Identify content gaps
  • Build competitive positioning

Getting Started

  1. Identify key queries - What prompts matter for your brand?
  2. Benchmark current state - How do you appear today?
  3. Set up monitoring - Track automatically across platforms
  4. Act on insights - Use data to drive visibility improvements

AI visibility monitoring isn’t optional anymore. As more users turn to AI for recommendations, knowing—and improving—your brand’s presence becomes critical.

Brand Monitoring LLMs AI Mentions

Ready to improve your AI visibility?

Track how AI mentions your brand across 22+ platforms.

Read More Articles